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View: 1645|Reply: 3

Error code 016-781

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Rank: 8Rank: 8

Post time: 2013-03-19 19:03:03 |Show all posts
When trying to scan to e-mail, error code 016-781 appears. This error code is not listed in the manual. Can you tell me how to solve this?
--Xerox WorkCentre M-24 Color Copier
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Rank: 8Rank: 8

Post time: 2013-03-19 20:06:22 |Show all posts
Check the drivers(software)for network printing if correctly configured with your workstation, if so verify if your workstation has network scanning priviladges.
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Post time: 2013-03-19 21:46:26 |Show all posts
Set "Sub-net Mask" and "Gateway" of the main processor correctly.
From the destination server, check that you can identify the M/C with "ping."
From a Windows95 or UNIX machine to check that the FTP connection to the destination server is possible.
If the machine is a DC 3535, check that the Ethernet Crossover Cable from the ESS to the Network Controller is connected and is free from damage. Refer to the Network Controller service documentation for repair procedures
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Post time: 2013-03-19 22:53:39 |Show all posts
when configuring scan set to anonymous instead of using a name and password
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